Yoyo Returns Help Center

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Getting Started

Install the app, run onboarding, test a return and go live.

5 articles

Return Rules & Policies

Windows, fees, eligibility, conditional rules and smart behaviors.

1 article

Retention & Offers

Keep the value of a return in your store: bonuses, add-ons, credits and rewards.

3 articles

Start here

Installing Yoyo ReturnsAdd Yoyo Returns to your Shopify store, approve the permissions it needs, and pick a plan.Onboarding: your first 15 minutesWhat happens in the four-step setup flow, and what to have ready before you start.Adding the returns portal to your storeWhere the portal lives, and the three ways to put it in front of your shoppers.Test a return before you launchRun one order through the whole flow, from portal lookup to approval, so launch day holds no surprises.

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