A branded portal where customers start and complete a return (exchange, store credit or refund) in a couple of taps. No login, no support ticket, and exchanges baked right in.
Free 14-day trial · no card needed · In every plan, from $19/mo
The whole return runs itself. Click through the key pieces, or let it play.
The portal does the work to keep the sale, turning "send it back" into "send me the right one."
When the issue is size, fit or colour, Yoyo offers an instant variant swap, shipped free, often before the original is even back.
Beyond a like-for-like swap, Yoyo reads the reason and the customer's history to recommend products that fit, turning a return into a fresh sale.
Not just better than doing returns by hand. Better than the apps you're comparing us to.
What Yoyo’s built to deliver. Your store writes the real numbers.
Yes. Yoyo installs as a Shopify app and the portal lives on your own domain, styled to match your store. No theme edits or developer time needed.
Customers can swap for a different size or colour in one tap, or take an AI-recommended product from your live catalogue. Instant exchanges can ship before the original is even back.
Completely. You set the rules for windows, conditions, products and customer tiers, and the portal enforces them automatically on every return.
Most stores are live the same day. Connect Shopify, set your branding and rules, and the portal is ready to take returns.
The rest of the Yoyo kit
Live in an afternoon. Branded, self-serve, and quietly turning refunds into keeps.
Free 14-day trial · no card needed