Retention & Offers

Keep the value of a return in your store: bonuses, add-ons, credits and rewards.

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Retention overview — every offer in one placeWhat the Retention page is, the seven offers it holds, where each one appears in your portal, and how to read the numbers at the top.Setting up each offerHow to switch on and configure the store credit bonus, add-ons, spend credit now, upgrade discount, come-back credit, Returns+ and the exchange reward.Who gets an offer — targeting, policies and limitsNarrow any offer to certain customers, scope it to certain policies, switch offers off for a whole market, and set the limits that protect your margin.